Policies

Returns
We guarantee your complete satisfaction and want to make sure you are happy with the purchasing experience. If you have changed your mind on an item, no problem - we make returns easy. You can return your product within 7 days of delivery by simply calling us at (865) 429-7773. Your refund will exclude delivery fees and/or a restocking fee and can only be made if the merchandise is in "as-new" condition. To be eligible for return, mattresses and box springs must have law tags attached, be in their original, sealed factory wrapping, and be in sanitary condition, clean and free of tears, burns and stains of any kind.

Privacy
We never share your personal information with anyone, except in connection with your order. Smoky's Furniture does not sell, rent, share, trade, or give away any of the information you provide except to financial institutions processing your payment or financing application and the retailers/shippers that produce and/or deliver your order. No third party will solicit you as a result of information within our control.

The information you provide us is subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. Other than these fairly extreme cases, your personal information will not be shared with anyone.